Customer Service

Thank you for visiting Blue Bambu. We hope your shopping experience with us has been a pleasant one. Below, you will find a list of our most frequently asked questions. We hope the responses provided will answer some of your questions. For more information, please do not hesitate to call our message center toll-free at 1.866.337.BLUE (1.866.337.2583). Or email us at info@bluebambu.com, and we will respond to your email as quickly as we can.

Frequently Asked Questions

1. How do I place an order?
2. Is there a sales tax?
3. What are my payment options?
4. Do you ship outside of the U.S.?
5. How do I confirm an order I place through the web site?
6. How long does it take to get my products?
7. Can I get a product sample before making my purchase?
8. What is your return policy?
9. What if I need to cancel an order?
10. I really like a product, but I don't need the minimum requirement. Can I order less than the minimum?

Shopping Assistance

Our experienced staff is ready to answer your questions and offer suggestions. Call our message center toll-free, 1.866.337.2583, and one of our representatives will call you back to help plan your next event—whatever the occasion. Or email us your inquiries at info@bluebambu.com.

Shipping

Blue Bambu offers complimentary ground shipping on all orders above $100.00 and shipped to anywhere in the U.S. (Please note: Complimentary shipping does not apply to orders shipping to Alaska or Hawaii. Alaska and Hawaii customers should choose UPS 2nd Day or UPS Next Day as the shipping option.) Customers have the option of upgrading the shipping method for an additional fee, if desired.

Site Index

View a complete list of products available at bluebambu.com.

Safety & Privacy

Blue Bambu is committed to protecting you and your personal information. Please review our privacy policy.

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